I am from Australia and I booked a 10 night tour which was the best of Vietnam using GoAsia Travel and my agent was Ms. Nga Nguyen. Nga is a total professional who went above and beyond to organise our trip and I would like to thank her for her hard work and dedication in planning every stage of our trip. Nga found fantastic hotel accommodation for every night, all transfers which even waited at the airport although my flight was delayed. We started in Hanoi and enjoyed the beautiful Capital of Vietnam before being taken on a comfortable journey to the magnificent Ha Long Bay which we joined a 5 star cruise for one night. The cruise was perfect!! We were picked up again and taken back to Hanoi for an extra night, lucky me I got a free room upgrade in our hotel. Next I got picked up in a private transfer to the over night train to Da Nang in a private sleeping cabin. Thanks Nga for getting us a private cabin. Another Professional private transfer from Da Nang to Hoi An to yet again another high quality hotel. The next morning we were picked up and taken to My Sun Holey Land which was spectacular and in this trip also included a cruise back to the center of Hoi An where we were taken for a tasty lunch with local Hoi An foods, then back to our hotel. The next night another great private transfer to Da Nang International Airport and we flew to Ho Chi Minh City, picked up and taken to another great hotel. The next morning we were scheduled to cruise the Mekong Delta but, Nga found out the water was rough so I was asked if I wanted to delay the Mekong and go to the Chu Chi Tunnels, swapping the days of the tours. Thanks for that Nga I appreciated that you cared for us through out the whole trip. We were taken to the Tunnels which was amazing and again all transport and lunch were supplied. After Chu Chi we went back to HCMC for the night to relax. Our next tour was to the Mekong delta where like the other trips were treated like VIP's and given a higher quality lunch than the other people which were on our tour. Back to HCMC for our last night where Nga organised a private transfer to HCMC International Airport to fly home. Ms. Nga Nguyen organised absolutely everything and made our trip very special. She provided us with a well organised trip which made our holiday very easy and enjoyable. Every transfer was included, perfect hotels, flight, train trip and extras like lunch upgrades. Our trip was seamless, well thought out, cheap, and perfectly organised. I will recommend GoAsia Travel and especially Ms. Nga Nguyen as her customer service is outstanding and she really really delivered with respect to an enjoyable and memorable holiday. Thank you Nga and GoAsia Travel : )